You can get useful advice in an instant by looking at our Frequently Asked Questions.

Whether you need a helping hand finding your way around your AXA Account, or want to know more about policies or procedures, we're sure you'll quickly find the answers you're looking for here.

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Frequently Asked Questions

If you can't find the answer you're looking for, you can try different key words in 'All topics.' . You can also email our Help Team for free advice. We aim to answer your question within 24 hours, but it's usually a lot sooner.

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Fast, easy-to-use, safe and secure. Access your travel insurance policy documents online any time:
  • Print your policy schedule and documents
  • Retrieve a saved quote
  • View your cover limits and excesses
  • Make a claim